This page helps with an inmate search in Cuyahoga County, Ohio, by explaining where to start, what official jail information covers, and which county contacts can help with booking, visitation, mail, commissary, and related inmate services.

The Cuyahoga County Sheriff and the Cuyahoga County Corrections Center are the main official channels for jail and inmate information. Inmates may be housed at the Corrections Center or at satellite locations used by the Sheriff’s Department.

Cuyahoga County Sheriff inmate information

Start with the Cuyahoga County Sheriff’s Inmate Information page for official jail guidance. The Sheriff’s app also provides daily jail rosters, push notifications, news, and information about adding money to commissary accounts for incarcerated people.

Because inmates may be housed at the Corrections Center or at a satellite location, confirm facility-specific details before planning a visit, sending mail, or using support services. Facility information controls visitation procedures, program access, and directions.

Tip: For current booking questions, use the booking desk contacts listed below rather than relying on general county contact lines.

Booking information and custody questions

The Cuyahoga County Corrections Center handles prisoner drop-off and pickup from 6:00 a.m. to 6:00 p.m. Prisoners on county warrants may be booked at any time.

For booking information, contact the booking desk. Have the person’s full name and any known identifying details ready so staff can route the question efficiently.

Visitation options at the county jail

The county jail offers on-site video visits, remote video visits, and in-person behind-glass visits. Visitor registration is required before video visitation, and visitors can register through the Securus Mobile App or online.

Current visitation options include:

Visit type Availability Key rule or cost
On-site video visitation Monday through Friday, 8:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m. No cost; one 20-minute video visit session per week per inmate.
Remote video visitation Monday through Friday, 8:30 a.m. to 11:30 a.m., 1:30 p.m. to 4:30 p.m., and 7:00 p.m. to 9:00 p.m.; Saturday and Sunday, 8:30 a.m. to 10:00 a.m. and 7:00 p.m. to 9:00 p.m. $4.00 for a 25-minute visit; visits are unlimited per week depending on availability.
In-person behind-glass visitation Monday through Friday, 8:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:30 p.m. Visits must be scheduled 48 hours in advance and are limited to people sentenced to the county jail for 90 days or longer and the juvenile population.

Review the Sheriff’s Registration & Visitation information before scheduling. In-person visitors must complete the required application, and minors age 5 or older require the minor child visitation form with proof of age or guardianship. Children under age 5 are not permitted.

Inmate mail procedures

Effective June 15, 2024, personal mail is no longer accepted at the Cuyahoga County Corrections Center in Cleveland. Personal mail must go through the Securus Digital Mail Center, where it is scanned and made available to the inmate on kiosks or tablets.

Mail that is not addressed properly may be returned or delayed. Pictures and drawings may be scanned, but items that cannot be scanned are returned to the sender. Packages and certified mail are returned to sender, and physical mail is destroyed 60 days after upload.

Legal mail is still accepted and screened under policy. Publications must be sent directly from a publisher, distributor, or authorized retailer and addressed directly to the facility.

Phone calls, commissary, and support services

Inmates have daily access to coinless collect phones. Incoming calls and messages are not accepted for inmates. Inmates may buy prepaid calling cards from commissary, and family or friends may set up an advance connect account through Securus Technologies.

Commissary funds can be sent through Access Corrections. The Sheriff’s Commissary page lists the Justice Center location and phone number for commissary questions.

Medical and behavioral health care at the jail is provided through MetroHealth. For concerns about a family member’s care while in custody, the MetroHealth Patient Relations line can receive and route concerns to the onsite healthcare team. Personal health information cannot be shared outside the care team and patient.

Some jail-related information may require a public records request instead of a booking desk question. Cuyahoga County states that the public may request public records under the Cuyahoga County Code and Ohio Revised Code.

There is no fee to file a public records request, but fees may be assessed under Cuyahoga County Code Section 106.06 and Ohio Revised Code 149.43. Use the county’s Public Records Request page for the official request path.

Inmate information contacts

Use these official contacts for jail, booking, visitation, commissary, and related inmate information questions.

Common questions

Where should I start an inmate search in Cuyahoga County?

Start with the Cuyahoga County Sheriff’s Inmate Information page and the Sheriff app, which provides daily jail rosters and related jail updates.

Can an inmate be held somewhere other than the Corrections Center?

Yes. Inmates may be housed at the Cuyahoga County Corrections Center or at satellite locations used by the Cuyahoga County Sheriff’s Department.

Who can answer current booking questions?

The Cuyahoga County Corrections Center booking desk provides booking information by phone at (216) 698-4820, (216) 515-8348, or (216) 698-6430.

Can I call or leave a message for an inmate?

No. Incoming phone calls and messages are not accepted for inmates. Inmates may use coinless collect phones or a prepaid calling card purchased through commissary.

How do I schedule a visit with an inmate?

Video visitors must register through Securus before a visit. Behind-glass visits must be scheduled 48 hours in advance and require the in-person visitor application.

Does Cuyahoga County Corrections Center accept personal inmate mail?

No. Effective June 15, 2024, personal mail is handled through the Securus Digital Mail Center for scanning and digital delivery. Legal mail and eligible publications follow separate facility rules.